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For independent repair shops

Auto repair shop management software. Every job, from estimate to paid.

Write the estimate, send one link for the customer’s yes, inspect the car with photos, then invoice and take payment. One repair order holds the whole job, with your province’s sales taxes set up when you join.

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  • Prices in CAD or USD
  • No limits on users, repair orders or customers
  • Taxes for all 13 provinces and territories

One repair order

The whole job lives on one repair order.

The estimate becomes the work order, then the invoice. The customer, the car, the jobs and the money travel with it, so nothing is typed twice and anyone at the counter can see where it stands.

01 · Estimate

Build the estimate job by job.

Labor from the guide, parts at your markup, your province’s taxes worked out as you go. Send it when it’s ready.

  • EST-0145
  • 2015 Mazda Mazda3 GS
  • Sent 10:10 AM

02 · Approval

One link for the customer’s yes.

Daniel gets one link by email, and by text once your texting is set up. He approves the rear brake pads from his phone, and the work order shows it.

  • RO-0138
  • +$348.00 before tax
  • Viewed 12:05 PM

03 · Work order

See every job as it moves.

On Pro and Elite, technicians clock in on the job; parts are marked as they arrive, and the inspection travels with the repair order, photos and all.

  • RO-0138
  • Ready by 4:00 PM
  • 11 of 12 inspected

04 · Invoice

Invoice and take payment on the same screen.

The work order becomes the invoice, its totals worked out again from the jobs, and the payment is recorded on the repair order: card, Interac debit, cash or cheque.

  • INV-0129
  • 2018 GMC Sierra 1500

05 · Paid

Paid, and the receipt is on its way.

The balance reaches zero, the customer gets the receipt, and their visit history is up to date for next time.

  • INV-0131
  • Paid 11:52 AM

Made for the shop

Built for the counter and the bay.

Service advisers write and send from the front desk; technicians clock in and inspect from the bay. Everyone works from the same repair order, so nobody walks across the shop to ask where a job stands.

A bright, clean repair workshop with mechanics at work on cars on lifts.

From the first call to the keys handed back.

Book the appointment, write the estimate, get the yes, do the work, take payment. One place, one repair order.

A car raised on a lift in a bright repair bay.

For technicians

Clock in on the job (Pro and Elite), see which parts have arrived and record the inspection with photos, right from the bay.

  • Time clock
  • Digital inspections
  • Parts status
A winter tire tread in fresh snow, close up.

Set up for Canada

Sales taxes for all 13 provinces and territories, prices in CAD, kilometres on the odometer and recorded consent before any marketing message.

  • GST · HST · PST · QST
  • CAD or USD
  • CASL consent

CallerID+ · Caller intelligence

Know who’s calling before you say hello.

When your RingCentral line rings, GarageEX opens the caller’s file on screen: their name, their car and the job in the bay. Answer with the answer.

  • The caller, as they ringVisits and lifetime spend, a VIP badge where it applies, the vehicles on file and the notes your team left.
  • Their open job, at a glanceThe work order in the bay with its stage, technician and promise time, and anything else of theirs in the shop.
  • New caller? Add them mid-callA number you don’t know becomes a customer before you hang up, and their name shows next time.
  • Missed calls you can workCall back from the list, record how it went, then start an estimate or book them in.
  • Texts and voicemail in one placeTwo-way texts threaded with the customer, and their voicemails in the same thread, ready to play.
  • Call analyticsCalls by day and by hour, the answer rate and your top callers, plus do not disturb, call queues and your business hours.

On the Elite plan, with your RingCentral account. Two-way texting also works through your own Twilio number.

Integrations

Works with the tools you already use.

Connect your accounting and your vehicle history look-ups, so the repair order on screen is the repair order everywhere: one record of the customer, the car and the money.

QuickBooks Online

Accounting · Pro and Elite

Invoices, payments, refunds and customers sync to your QuickBooks company on their own once you connect it.

CARFAX

Vehicle history · all plans

Fill in the car from its plate or VIN and check its service history before you quote, once CARFAX authorizes your shop.

Nexpart

Parts ordering · coming soon

Coming soon: open Nexpart from the repair order to quote and order parts from your suppliers, with the part numbers and costs back on the job.

Knows the car

It knows the car in the bay.

Pick the car and GarageEX shows its fluids and specs for that exact engine. A smart job works out the labor time and the oil quantity, and every number says where it came from, so the estimate starts from the right figures.

Vehicle specs

Fluid capacities and specs for the exact car, tire size and pressure, and lug-nut torque.

Smart canned jobs

One job builds the labor, the fluid quantity and the parts for this car, and says where each number came from.

Maintenance schedules

What the maker’s schedule says is due, from the work your shop recorded, then “Build the service” turns it into jobs.

Example values for a 2017 Ford F-150 3.5L from the sample shop. Schedules come from the maker’s charts, or for some makes a GarageEX schedule we label clearly; otherwise it says none is available yet.

Pricing

Three plans, in Canadian or US dollars.

Every plan has no limits on users, repair orders or customers. Starter runs the shop, Pro adds QuickBooks, marketing, inventory and the time clock, and Elite adds the Calls hub on your RingCentral line. Pay monthly, or yearly for 15% off.

Currency
Billing

Pro

Recommended

$279 CAD a month$237 CAD a month, billed yearly$199 USD a month$169 USD a month, billed yearly

Starter, plus QuickBooks once you connect your company, campaigns, automations, review requests, inventory and purchase orders, the time clock, fleet accounts and advanced reports.

Get started with Pro, monthlyGet started with Pro, yearly

No setup fee and no per-user fee. Yearly plans are billed once a year at 12 × the monthly price shown. Prices are before applicable taxes.

Compare the plans

Questions

Questions shops ask us.

The short answers are below. If yours isn’t here, book a demo and we’ll walk through your shop’s questions on a call, or write to us any time at [email protected].

What is GarageEX?

Software that runs an independent repair shop: estimates, customer approvals, inspections, the work order, invoices and payments on one repair order, plus booking, texting on your own Twilio or RingCentral line, reports and the car’s specs and maintenance schedule.

Can I try it before I buy?

Book a demo and we’ll show it to you on your own kind of work. When you’re ready, pick a plan and start.

Do you charge per user?

No. Every plan has no limits on users, repair orders or customers.

Does it work for Canadian shops?

Yes. Your province’s sales taxes are set when you sign up, invoices are in Canadian dollars, odometers read in kilometres and marketing goes only to customers whose consent you recorded. Your GarageEX plan is billed in CAD.

How do customers approve work?

You send one link by email. The customer approves or declines each job on their phone or computer. Work found later goes through the same link, and every answer is kept with what they saw.

Can customers pay by card?

Yes. Card payments go into your own Stripe account, from a pay link on the invoice. GarageEX adds no fee of its own: you pay Stripe’s fees.

Does it connect to QuickBooks?

Yes, on Pro and Elite. Connect QuickBooks Online and invoices, payments, customers, refunds and voids sync on their own, with your Canadian tax codes.

Can I text customers from GarageEX?

Yes. Texts and replies are in one inbox, sent from your own Twilio number, or from your RingCentral line on Elite.

Can I get my data out?

Yes. The owner can download all the shop’s data as spreadsheet files at any time, even after cancelling.

Where is my data kept?

The app and its databases are hosted in the United States, as our privacy policy explains.

Run your next job on GarageEX.

Pick a plan and start today, or book a demo and we’ll show you around.

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